Real-Time System Monitoring
- Outage detection
- Availability detection
- Fine-grained threshold definitions for alerts
- Active (pull) queries
- Passive (push) queries
- SNMP trap receipts
- Host group metrics compositing
- Service group metrics compositing
- Aggregate reporting
- SLA metrics aggregation (Meta service)
- Downtime scheduling
- Issue acknowledgment mechanisms
- Comment recording
- Search filters for log interrogations
- Configurable frequencies for KPI collection
Load Balancing / High Availability
Load Analysis Breakdowns by:
- Strategy (security)
- Geography (WAN)
- Network topology
Failover & High Availability
- Fail-over satellite server configuration
- Pre-production satellite server configuration
- High-availability configuration using:
- Replicated databases and web interfaces
- Monitoring engines
- Graphs / reports
Flexible Configuration
- SNMP v1, v2 & v3 compatibility
- Configuration template management
- Host & service template interaction
- Application template library management
- N-level template inheritance
- Automatic SNMP trap collection and management
- Custom macros
- Network topology management
- Atomic KPI configuration
Dashboard
- Daily statistics of status durations
- Single server online reporting
- Host online reporting
- Service group online reporting
- Configurable update frequencies
- CSV report export
- Interactive timeline for report monitoring
User Access Controls
- Access group definitions
- Interface access restrictions
- Host group resource view restrictions
- Service group resource view restrictions
- Service category resource view restrictions
- LDAP authentication
- User action logs
Hierarchical Notification System
- Business dependencies
- Network dependencies
- Notification via email, SMS, or external systems
- Hierarchical escalation configuration